11 17
1 15 15 11 3a
19 19 49 19 19 30

b3 Crucial Conversations: Tools For Talking When Stakes Are High

19 19 19 31 19 65 19 19 49 31 31 19 19 19 19 19 45
1b8

Crucial Conversations is a one-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional or risky topics—at all levels. By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

2 112

NOTE: If you or a departmental team is interested in signing up for an offering of Crucial Conversations or would like to learn more information, please contact psom-oe@pobox.upenn.edu

2 180

 Enroll in one-day in-person Crucial Conversations Enroll in two-day virtual Crucial Conversations

1f
19 19 19 31 19 1b
11 15 11 15 25 11 11 11 18
9 13